Shipping Policy - Understand Our Delivery Terms & Conditions
Shipping policy
Overview
Möksha Tribe is a curated wellness store with products fulfilled by trusted international suppliers and shipped directly to customers.
Where We Ship
We currently ship to New Zealand and the United States.
Processing Time Orders are typically processed within 1–3 business days of payment confirmation. A shipping confirmation email with tracking details is sent once the order is dispatched.
Estimated Delivery Times
- New Zealand: 10–15 business days from dispatch
- United States: 10–15 business days from dispatch
These are estimates only and are not guaranteed.
Shipping Rates
- New Zealand: Standard Shipping — $8.99 NZD | Free on orders over $60 NZD
- United States: Standard Shipping — $7.99 NZD | Free on orders over $50 NZD
Shipping Origins Products ship from suppliers based in China and Australia. Orders may be subject to customs inspection. Any applicable customs duties or import taxes are the customer's responsibility.
Multiple Packages Orders may arrive in separate packages from different suppliers.
Tracking A tracking number is sent via email once the order ships. Allow 2–5 business days for tracking to update after dispatch.
Lost or Delayed Orders If your order hasn't arrived within 30 business days, contact us at support@mokshatribe.co.nz.